“ ” Went there to get spare keys made for my Honda. The parts guy was fabulous! cheerful and pleasant and efficient!I didn't need smart keys, just regular keys for my old, old "classic" now, I guess, Honda.The service writers snagged us as we came in even tho we asked for the parts place. So we wasted...

“ ” Everyone is always so nice and friendly! Great service!

“ ” Outstanding customer service from Ernest and Alex from start to finish. Ernest made things very straightforward with minimal requirements from me while being transparent on everything. His honesty was greatly appreciated.

“ ” Great experience and this group is willing to make a deal. Ernest our sales person was extremely patient and communicative with us. The sales manager tried to meet us halfway with rebates and both were willing to ask for our business and make sure we stayed within Pohanka Honda. The finance person...

“ ” My wife and I were very pleased with the efficiency and professionalism of the service dept. at Pohanka Honda. This was our first visit and we know we'll be back.

“ ” One of the best car buying experience! Kaleb was to the point! Extemely helpful and honest! And Cody made it happen! Will definitely recommend and buy again with this team! 20 out of 10!!!

“ ” Mr Weston Morrison my service agent on 1/19/2025 was very professional, respectful and knowledgeable about the services that’s available based upon his answers and the explanation. I would definitely recommend Pohanka Honda of Fredericksburg to my family and friends!

“ ” I viewed the 2023 VW Tiguan online. I went to test drive the car and left with it as I anticipated that same day. Ali and both Chris’s made the financing and paper work a breeze. I was out of there in no time.

“ ” Everyone were very professional and never pressured us to buy a car or ant aftersale items!

“ ” Best experience at a dealership. Thank you for your time , help and hot chocolate ❤️

“ ” Mr Morrison service was excellent, he advised me and explained of what was needed. Cudos to him

“ ” Great service from everyone involved in the buying process and a reasonable price.

“ ” We were traveling down 95S when we had a blowout. So inconvenient, but the staff at Pohanka Honda had our backs. After inspecting, they changed our tire and got us back on the road. Thanks everyone!Their building is right off 95 and is in a business park that includes restaurants and stores. But...

“ ” I had a fantastic experience with this dealership. My sales coordinator was Kaleb Bailey. He got me the exact vehicle I was looking for and he expedited the process. Buying a car can be a lot of work and take more time than you can imagine. That had been my experience in the past. Not at Pohanka....

“ ” We had a bumpy start, but we ended up very happy. I only bring it up because typically any bump in the road at a dealership is enough to make you run the other direction, but you could tell by the end that this is a rare occurrence and they really worked hard to ensure we left happy. Ernest is a...

“ ” Everyone at the dealership was extremely helpful, organized and personable. I highly recommend purchasing and having repairs done at Pohanka Honda of Fredericksburg

“ ” Excellent and fast service had an inspection done. Tires rotated, and oil serviced

“ ” I recently had an issue with my Civic not starting and called the Honda dealership's service department. Wes in the service team answered my call and immediately asked if I could bring the car in that same day—it was already 3 PM. When I arrived at 4 PM, Wes greeted me personally and handled...

“ ” Love the massage chairs and food market in the waiting room.And the service was very comforting and welcoming

“ ” Excellent service dept. Wes was amazing. They were busy but it took exactly as long as he said it would. You can text to check progress and nice waiting room. Wes did an amazing job and his customer service is wonderful!!

“ ” Very easy to work with this dealership David did a great job helping me find something on my budget

“ ” Pohanka had polite workers standing outside the door and they directed me to pick up my car . They programmed and cut a new key for my car that had to be towed in . They did the work in a few hours and I picked the car up the next day. My car had set in frigid cold temperatures and the battery went...

“ ” I needed a State Inspection, and I know Pohanka is open EVERY day of the week. I drove-in on Sunday morning and dropped the car off. They were busy, but it was ready Before it was promised AND Washed! A real surprise and Much Appreciated, as it was covered in salt spray. Thank You! Great Service!!

“ ” Great experience, as always. Car was serviced ahead of schedule.

“ ” Great custermer service

“ ” After a rough morning where I had to drop my Odyssey off in service unexpectedly because of a check engine light I found myself in need of a new vehicle months before I planned to invest in one. I was introduced to Claudia and Justin. What a great sales team! They both reached out to me via...

“ ” Sean Bennett took care of my service in a timely fashion and the service was performed beyond my expectations.In the recent snow storm my daughter's brand new civic was scratched and the car needed to be buffed out.The lovely lady that did the job was amazing! Not only did she make it look amazing...

“ ” They are the best

“ ” Definitely 5 stars would be 6 if it let me. Seen they had a preowned Tahoe that the wife had to see and wanted. The salesman was very friendly and didnt hover over us or pressure us. Finance was great and very professional. We were both new to buying a SUV and had questions but wasn’t sure if our...

“ ” I love the service I get here but when a car wash is complimentary, I expect to have it done. Especially when I ask for one to get done. Otherwise never have much of problem when I get services done, even as a women going in alone

“ ” I’ve had many great experiences at Pohanka Honda service, but yesterday I was disappointed. I took my car for inspection and emissions and after 2.5 hours wait was told the emissions machine was down and I’d have to come back to have that done. Inspection was completed. My grandson bought a...

“ ” After 3 hours they tried to puff up the payment to cover unethical pricing of finance

“ ” They have some very dishonest service practices!!

“ ” Disappointing Experience with Pohanka Honda FredericksburgOur experience at Pohanka Honda Fredericksburg began on a positive note. On Friday, we worked with Brendon and Cody (sales manager), who were both professional, friendly, and provided excellent customer service. They made us feel confident...